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The complaint was rejected as the player had no account in the casino when requested for self exclusion. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Joy Casino is owned by Pomadorro N.V, and we have estimated its yearly revenues to be greater than $5,000,000.
This step is understandable – it prevents the creation of duplicate accounts for fraudulent purposes. However, there have already been cases when the support service required data that was too risky to disclose. The player himself had to face the risk of confirming his identity and disclosing confidential information. By studying forums and comments on the internet, we have mostly encountered positive feedback about JoyCasino’s customer service. Some of these reviews can be ignored as the players may not have fulfilled their obligations to provide personal information.
The welcome bonus has a wagering requirement of 25x for deposits of $/£/€20 up to $/£/€499. If you deposit $/£/€500 or more, there is a 30x wagering requirement. You will then receive 200 free spins at a rate of 20 spins per day. The bonus amount will be placed into your bonus balance and kept separate from your real money balance. When you make a bet, the funds will be removed from your real money balance. If your real money balance becomes depleted, funds will begin coming out of your bonus balance.
BitStarz is one of the original Bitcoin casinos and ranks among the most trusted gambling sites around. Additionally, they also support cryptocurrency transactions and each method has its minimum deposit requirement. On the downside, we can point out that Joy Casino lacks a loyalty program as such (aside from the two types of cashbacks) and charges a 5% commission on all transactions. If you are an existing member of the casino, check the promotions page.
The casino features a unique bonus system providing up to $3,950 in bonus funds across the first five deposits and additional free spins. The platform is optimized for mobile use, ensuring a smooth gaming experience across various devices without the need for a dedicated app. The administration of the casino has taken great care to create an algorithm that considers the interests of customers and legal requirements. The support team is dedicated to solving all problems, not just those related to the User Agreement.
We currently have 2 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we’ve given this casino 5,858 black points in total, out of which 5,588 come from related casinos. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. Support service operators communicate in different languages, including English, Russian and many others. The term for withdrawing money on average lasts approximately 2 hours; withdrawal to bank cards takes up to 3 business days. The minimum deposit depends on the method of replenishment and ranges from 1 to 5 USD.
The casino utilises its social media account creation feature to achieve this. Once you sign up with the casino, you will receive a welcome bonus and increase your chances of claiming other promotions for existing customers. The support team at Joy Casino is friendly ジョイカジノ, accommodating, and available 24/7. Simply click on the “Live Help” button located on the right-hand side of the screen to initiate live chat. Your welcome bonus cannot be withdrawn until you have met the wagering requirements.
Yes, Joycasino is a well-established online casino that has been operating since 2014. Many Joycasino reviews highlight its credibility and fast withdrawal process. Slot machines at Joycasino casino are popular due to the generous bonus policy of the platform and a clever promotion strategy. To ensure security, withdrawals must be made using the same method used for depositing. Withdrawal requests may take up to 24 hours to process, after which the funds will be transferred according to your bank’s regulations.